This Privacy Policy explains how Alegre Adventures handles personal data in connection with its website and guided nature walks and local day excursions. It describes the types of information we process, the reasons for processing, and the choices and rights available to users.
Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or review of certain processing choices. Some requests may be limited where we must keep information for legal, accounting, or operational reasons.
To exercise a privacy right, a user should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or clarify the scope of the request before responding.
Personal data is retained for the period needed to manage inquiries, bookings, payments, excursion records, and any follow-up related to the service. Some records may be kept longer where required for accounting, legal compliance, dispute handling, or security review. When data is no longer needed, we delete it or anonymize it according to our internal retention practices.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may process identification and contact details, booking and excursion preferences, route suitability information, payment-related records, communication content, and technical data such as device and browser information. Where needed for a specific route, we may also process limited information about fitness, access needs, or language preference to arrange a suitable guided experience.
We collect data when users submit website requests, contact us by email or phone, complete booking or payment steps, or communicate with us about dates, route suitability, weather conditions, meeting arrangements, or return plans. We may also receive technical data automatically from the website and related service tools used to operate it.
We may use essential cookies to support site operation, security, and form submission. Preference cookies may remember basic settings, and analytics cookies may help us understand how the site is used so we can maintain and improve it. Cookie duration may be limited to a session or may continue for a longer period, depending on the function.
Users may manage cookies through their browser controls and, where available, through site settings. Blocking some cookies may affect basic site functions, form handling, or preference storage. We do not rely on cookies to collect more information than is needed for operation, security, and usage analysis.
We use personal data to respond to inquiries, assess date and fitness requests, review route suitability, confirm weather and access conditions, arrange meeting and return plans, process booking payments, deliver guided excursions, complete route checks, maintain records, support customer communication, improve site performance, and meet legal or security obligations.
We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that help us run the website and manage bookings. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, a valid request from a public authority, or a legal process. We may also share information where needed to protect our rights, users, or the security of the website and services.
